What We Collect and Why We Hold It
We collect your name, contact details, and account login credentials when you register. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we log the transaction reference, wallet number, and amount to reconcile your account. We do not store your full mobile banking
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PIN or password — those stay within your wallet app. Device data, such as your browser type and mobile operating system, is recorded to help us detect unusual login attempts and protect your account. We also use session cookies to keep you logged in and to
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understand how you move through our pages — you can clear these from your browser settings at any time. We do not sell your personal data to third parties. Any data shared with payment processors like bKash or Nagad is limited to what those services need
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to complete your transaction. We keep account data for as long as your account remains active and for a period after closure as required by applicable financial and legal obligations in your jurisdiction. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.